Mirabeau and Transavia launch chatbot
Digital agency Mirabeau and low cost airline Transavia together created a chatbot on Facebook Messenger that smoothly guides customers through their ticket selection and purchasing process.
Leading airlines like Transavia know that they need to be where their customers are. And conversational interfaces are a game-changing solution to this.
Ines Verburgh, innovation lead at Transavia: “When Mirabeau approached us with their initial proposal, we were immediately enthusiastic. We knew that chatbots were the next big thing, and Mirabeau helped us to apply them to create real added value for Transavia.”